Welcome to Ventlify! These terms explain what you can expect from us and what we expect from you. We've tried to keep this straightforward and written in plain English.
By using Ventlify, you're agreeing to these terms. If you don't agree with something here, please don't use our service. We're not trying to be difficult - we just need to make sure everyone's on the same page.
Everything you upload to Ventlify - your event descriptions, photos, messages - that's yours. You keep all the rights to your content.
However, you give us permission to store, display, and share your content as needed to provide our service. For example, showing your event details to people you've invited, or displaying photos you've uploaded on your event pages.
Our subscription plans give you access to different features and limits. Here's how it works:
Refunds: We don't offer refunds for subscription fees, but you can cancel anytime and keep using your paid features until your current period ends.
If we need to change our pricing, we'll give you at least 30 days notice before any changes affect your account.
We take your privacy seriously. Our Privacy Policy explains exactly what data we collect and how we use it. The short version: we only collect what we need to make Ventlify work, and we never sell your data to anyone.
We work hard to keep Ventlify running smoothly, but we can't guarantee 100% uptime. Sometimes we need to take the service down for maintenance, or technical issues happen.
We'll do our best to give you advance notice for planned maintenance, and we'll work quickly to fix any unexpected problems.
You can close your account anytime by contacting us. When you do:
We might need to suspend or close accounts that violate these terms. If that happens, we'll try to give you notice and a chance to fix the problem first, unless it's something serious that requires immediate action.
We provide Ventlify "as is" - we can't guarantee it will be perfect for every situation. While we work hard to make it reliable and secure, we can't be responsible for things like:
If something does go wrong and it's our fault, our liability is limited to the amount you've paid us in the past 12 months.
Sometimes we need to update these terms - for legal reasons, new features, or just to make things clearer. When we do, we'll email you about significant changes and post the updated terms here with a new date.
If you have a problem with Ventlify, please reach out to us first at support@ventlify.io. We're usually able to work things out directly.
Reach out to us at support@ventlify.io. We're here to help.