Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we protect it. We've written this in plain English because privacy policies shouldn't require a law degree to understand.
Information We Collect
We collect information to help you plan great events. Here's what we gather:
Account Information
- Your name and email address when you sign up
- Password (encrypted - we never see your actual password)
- Profile photo if you choose to upload one
Event Information
- Event details you create (titles, descriptions, dates, locations)
- Photos and files you upload to your events
- Guest lists and invitation details
- RSVP responses and attendee information
Usage Information
- How you use Ventlify (which features, when you log in)
- Device information (browser type, operating system)
- IP address and general location
- Cookies and similar tracking technologies
Payment Information
- Billing address and payment method details
- Transaction history (we don't store credit card numbers - that's handled securely by our payment processor)
Why We Collect This Information
We use your information to:
- Create and manage your events
- Send invitations and track RSVPs
- Process subscription payments
- Improve our service and fix problems
- Send you important updates about your account
- Provide customer support when you need help
How We Share Your Information
We don't sell your data to anyone. Period. Here's when we might share your information:
With Event Attendees
When you create an event, we share relevant details (event info, your name as the host) with people you invite. For public events, this information is visible to anyone with the link.
With Service Providers
We work with trusted companies that help us run Ventlify:
- Email delivery services (to send invitations and notifications)
- Payment processors (to handle subscriptions securely)
- Cloud hosting providers (to store your data safely)
- Analytics tools (to understand how people use our service)
For Legal Reasons
We might share information if required by law, or to protect our rights and the safety of our users. This would only happen in serious situations.
How We Protect Your Information
We take security seriously and use multiple layers of protection:
- All data is encrypted in transit and at rest
- Regular security audits and monitoring
- Restricted access to your data (only employees who need it for their job)
- Secure data centers with physical and digital protections
- Regular backups to prevent data loss
Cookies and Tracking
We use cookies to make Ventlify work better for you. Cookies are small files stored on your device that help us remember your preferences and keep you logged in.
Types of cookies we use:
- Essential cookies: Required for basic functionality (like staying logged in)
- Analytics cookies: Help us understand how people use Ventlify
- Preference cookies: Remember your settings and choices
You can disable cookies in your browser settings, but some features might not work properly.
Your Rights and Choices
You have control over your information. You can:
- Access: See what information we have about you
- Update: Change or correct your information anytime
- Delete: Ask us to delete your account and data
- Export: Get a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing emails (though we'll still send important account updates)
To exercise any of these rights, just contact us at privacy@ventlify.io.
Data Retention
How long we keep your information depends on what it is:
- Account information: Until you delete your account, then 30 days for backups
- Event data: Until you delete events, or when you close your account
- Payment records: 7 years (required by law for tax purposes)
- Support messages: 3 years to help with ongoing issues
- Usage analytics: 2 years in anonymized form
International Data Transfers
Ventlify is based in the United States, so your data may be stored and processed here. We ensure all international transfers meet appropriate privacy and security standards.
Children's Privacy
Ventlify is not intended for children under 13. We don't knowingly collect information from children under 13. If you're a parent and think your child has created an account, please contact us and we'll delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll email you about significant changes and post the updated policy here. Keep an eye on the date below to see when it was last updated.